There are a few common reasons an lk89 account gets locked. In most cases, the issue is resolved within minutes.
The most common causes:
- Entering the wrong password 5 times in a row will automatically lock your account for 30 minutes. In this case, simply wait it out.
- Withdrawals above a certain amount are blocked if your KYC verification is incomplete. Go to your profile and upload your NID.
- If a suspicious login attempt is detected, the account is locked for your protection.
- If you have set up self-exclusion, you will not be able to access your account before the specified period ends.
Steps for a quick fix:
- Start by using the "Forgot Password?" option to reset it.
- If that doesn't work, email us from your registered address at support@lk89.best — put "Account Locked – [your mobile number]" in the subject line.
- You can also reach us directly via Live Chat. Most issues are resolved within 15–30 minutes.
Keep your registered mobile number or email address handy for verification.
Lk89 charges no handling or processing fee on standard withdrawals. You receive exactly what you withdraw – nothing is deducted in between. Note that bKash or Nagad may apply their own transfer charges, which are outside lk89's control.
Limit details:
- Minimum Withdrawal: ৳500 (via bKash & Nagad)
- Daily Maximum (without KYC verification): ৳10,000
- Daily Maximum (with KYC verified): ৳50,000
- Bank transfer: Minimum ৳2,000 and maximum ৳2,00,000 per day
For large withdrawals, complete your KYC first — just upload photos of the front and back of your NID along with a selfie. Verification usually takes within 24 hours. Once KYC is done, all future withdrawals will be faster and smoother.
App crashes or won't open are usually caused by a few simple issues. Try these steps one by one:
Check these first:
- Close the app and reopen it: Force-close the app completely and reopen it.
- Check your internet connection: Check that your mobile data or Wi-Fi is working properly.
- Update the app: Download the latest APK file from lk89's download page and install it. Updates may also be available on the Play Store or App Store.
- Clear Cache: Go to Phone Settings > Apps > lk89 > Clear Cache.
- Uninstall & Reinstall: If none of the above works, uninstall the app and Download Page and download it fresh.
On Android, you may need to enable installation from unknown sources. Go to Settings > Security > Unknown Sources > Enable. If the problem persists, email support@lk89.best with your phone model and Android version.
Absolutely. While cricket is the most popular sport on lk89, you can bet on many others too. Sports currently available include:
- Football: The English Premier League, La Liga, Bundesliga, Champions League, and all the world's top competitions. Markets cover match results, goalscorers, assists, cards, and dozens more.
- Tennis: Set-by-set and match winner markets for Grand Slam and ATP/WTA tournaments.
- Badminton: In international championships.
- Basketball: Point spread and total points markets for the NBA and EuroLeague.
- eSports: Match winner markets available for CS2, Dota 2, and League of Legends.
To get started: Log in → go to the "Sports" section → choose your sport → select a match → click on the odds to add them to your bet slip → enter your stake and hit "Confirm Bet". For live betting, go to the "Live" tab to find markets while the match is in progress.
Lk89's Live Casino lets you play via video stream with real human dealers. Dealers in a studio deal cards and spin the roulette wheel while you participate in real time from your own device.
How to access:
- Log in to lk89.
- Go to the "Live Casino" section from the top menu or the homepage.
- Pick your game — Baccarat, Blackjack, Roulette, Teen Patti, or Dragon Tiger.
- Click on a table to start the live video stream. Place your bets using chips.
A few useful things to know:
- Minimum bets vary by table – typically starting from ৳100.
- A stable internet connection (at least 4 Mbps) keeps the video stream smooth.
- Tables are open all day in Bangladesh time.
Withdrawing from lk89 is straightforward. Here's how:
- Log in → click the wallet icon in the top right corner.
- Tap the "Withdraw" button.
- Choose your payment method (bKash, Nagad, Rocket, or bank transfer).
- Enter the recipient's mobile number or bank details, then specify the amount.
- Confirm with your OTP or password.
How long does it take?
- bKash & Nagad: Usually 15–30 minutes for KYC-verified accounts.
- Rocket: 30–60 minutes.
- Bank Transfer: 1–3 business days.
- Without KYC, withdrawals may take up to 24 hours and are subject to lower limits.
After submitting a withdrawal request, you can track its status under "Transaction History". "Processing" means it's with our team. If there's an unusual delay, contact us at support@lk89.best with your transaction ID.
Lk89's support team speaks Bangla and is available across multiple channels.
Contact us via:
- Live Chat: Click the chat button at the bottom right of the lk89 website or app. It's the fastest way to get help — an agent typically connects within 2–5 minutes.
- Email: support@lk89.best – for complex issues or anything requiring documentation. Replies usually within 2–6 hours.
Service Hours:
- Live Chat: daily 8:00 AM – 12:00 AM (Bangladesh Time)
- Email: Send anytime, 24 hours – replies during business hours
- For urgent matters (hacked account or a major transaction issue): write "URGENT" in the email subject line.
Lk89 support will never ask for your password, OTP, or bank PIN over the phone or by email. If anyone does, it's a scam — disconnect immediately and report it to us.